FAQ
FREQUENTLY ASKED QUESTIONS
Q.WHAT IS THE ATHRA RETURN POLICY?
A. ALL CLAIMS MUST BE MADE WITHIN 3 DAYS OF RECEIPT. ITEMS RETURNED WITHIN 30 DAYS WILL NOT INCUR A REPAIR OR REPLACEMENT CHARGE, FOR RETURN AUTHORIZATION PLEASE CONTACT CUSTOMER SERVICE AT 1-888-532-6023.
Q.WHAT IS STERLING SILVER JEWELRY?
A. STERLING SILVER JEWELRY CONTAINS AN ALLOY OF 92.5% PURE SILVER, WHICH IS ALLOYED WITH OTHER METALS FOR STRENGTH AND RIGIDITY. THE REMAINING 7.5% OF THE ALLOY IS USUALLY COMPRISED OF COPPER OR NICKLE. STERLING SILVER JEWELRY IS STAMPED WITH ".925" TO INDICATE THE PURITY OF METAL.
Q.WHAT IS RHODIUM PLATING?
A. RHODIUM PLATING IS A MEMBER OF THE PLATINUM GROUP OF METALS, RHODIUM IS OFTEN USED TO GIVE A PLATINUM TYPE FINISH AND ADDS DURABILITY AND ANTI-TARNISH TO SILVER.
Q.WHAT IS GOLD OVER SILVER?
A. GOLD OVER SILVER IS SILVER LAYERED IN GOLD. THIS GIVES THE JEWELRY THE APPEARANCE AND SHINE OF GOLD, BUT OFFERS IT AT A LOWER PRICE.
Q.WHAT IS ROSE GOLD OVER SILVER?
A. ROSE GOLD OVER SILVER IS A GOLD ALLOY THAT IS MADE BY COMBINING YELLOW GOLD WITH COPPER, TO ACHIEVE A ROSY PINK HUE.
Q.WHAT IS ENAMEL?
A. ENAMEL IS GLASS OR COLORED MATERIAL FUSED TO THE SURFACE OF METAL FOR A DECORATIVE DESIGN.
